Sonia Dhar
Recruitment Specialist & Client Servicing SPOC at Hindustan Times
- Role
- Recruitment Specialist & Client Servicing - Spoc at HT Media Group
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Sonia Dhar
My journey began in Human Resources with a strong curiosity for understanding people and always been passionate about connecting talented individuals with their dream careers. With a strong background in the fast-paced and ever-evolving field of information technology and services I have honed my skills in utilizing various job portals to source top talent and have successfully placed candidates in both entry-level and senior positions. But beyond my professional achievements, what truly drives me is the emotional connection I make with each and every individual I work with. These experiences have given me a well-rounded understanding of the importance of fostering a positive and inclusive work environment, where employees feel valued and motivated to excel. If you are looking for a dedicated and experienced HR professional who will go above and beyond to find the right fit for your company, I would love to connect with you. Let\'s chat and see how I can contribute to the growth and success of organisation. Regards Sonia Dhar s••••••••@hindustantimes.com
Experience
Recruitment Specialist & Client Servicing - Spoc
Nov 2024 — Present · Gurugram, IN
Conducting training sessions, resolving client queries, and collaborating with other departments to meet client needs.2. Managing client onboarding, delivering product training, and facilitating ongoing relationships to ensure client retention and growth.3. Serving as the primary contact for assigned accounts and acting as a trusted advisor for clients, ensuring satisfaction and promoting Shine.com\'s features.(Leading Recruitment Platform from HT Media)4. Analysing customer satisfaction (C-Sat) scores and developing strategies for improvement.5. Reviewing the customer journey and offering consultative support to help clients overcome challenges and reach their goals.6. Sourcing candidates through job portals to meet recruitment needs within the organization.
Education
Lal Bahadur Shastri Institute of Management
Diploma
2018 — 2019
Delhi University
Bachelor of Arts - BA
2018 — 2021
YMCA
Diploma
2019 — 2020
University of Essex
MSc
2022 — 2023
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