Sonia C. Merchant
People Development Manager @Plenitude Consulting
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WORK HISTORY
People Development Manager @Plenitude Consulting
I look after the entire employee lifecycle from once they are recruited into the organisation, I.e. ensuring effective on boarding, continous ongoing learning and growth linked to performance.Onboarding: Lead and run the Graduate Onboarding programme for the Graduate Cohort for the firm once a year. Ensure new joiner onboarding is optimal providing for a seamless integration into the business leading to higher retention and reducing time to productivity. Learning: Ensure there is a strong learning infrastructure in the company, providing avenues for ongoing professional development digitally and through live learning interventions. Performace: Created a Performance Management Framework and System for the organisation fit for a consulting firm to allow for objective, consistent and transparent assessment of performance at all levels whilst also helping with expectations management. I also lead and run our performance management system operationally.
EDUCATION
National University of Singapore
Summer Program on Economic and Enterprise Development, Economics
Institute of Business Management, Karachi, Pakistan
Master of Business Administration (M.B.A.), Human Resources Development
Aga Khan Higher Secondary School, Karachi, Pakistan
Higher Secondary Certificate, Pre-Medical
Institute of Business Management, Karachi, Pakistan
Bachelor of Business Administration (BBA), Human Resource Management
ABOUT SONIA C. MERCHANT
A passionate talent professional with over a decade of cross-cultural experience in a variety of functions both in-house and client facing. Possess a keen desire to innovate talent development and drive organisational success.Ask me about (skills and competencies):Performance management framework and system, emplyee onboarding, AI in learning, TNA/LNA, learning design and development (physical, virtual and blended), learning curation, instructional design, adult learning, learning delivery, learning evaluation, SAP SuccessFactors, Gomo Learning, Articulate storyline and Rise, digital learning, career development programmes, leadership development programmes, creating a flexible working environment, competency/ capability framework, people policies, employee engagement survey, Gallup Q12, performance management, project management, job sharing, future of work, phased retirement, hybrid working, future skillsAchievements:• Instructional designed seven e-Learning modules on climate risk for a global bank in record time of four months as a four-member team. Our project won an internal EY award in new buyer category. • Saved EY by virtualizing face-face training to a blended learning solution. • Designed ICI Pakistan’s first ever e-learning module, coupled with launching an LMS and getting a library of 1600 online courses, along with a variety of programs like career development, leadership development, mentoring, and DEI.
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