Sonia Bhowsinka
Sales & Strategy | Business Consulting | Digital Marketing
- Role
- Customer Success Associate at Home.Llc
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Sonia Bhowsinka
I thrive where business, customer relationships, and data-driven strategies intersect. With a background spanning customer success, sales, and digital marketing, I love turning insights into action—whether it’s improving retention, optimizing workflows, or driving revenue growth. I’ve worked with diverse industries, from ed-tech to real estate, refining my ability to understand customer needs, build strong relationships, and create impactful strategies.
Experience
Customer Success Associate
Sep 2023 — Present · US
Helping homeowners unlock value while building lasting client relationships. • Assisting homeowners in accessing 15% of their home equity in cash, providing financial flexibility without monthly payments. • Managing the company’s social media presence, creating content, responding to inquiries, and actively engaging with customers to enhance brand visibility. • Maintaining consistent communication with closed clients, ensuring ongoing support and addressing their evolving needs. • Strategically closing new deals, guiding clients through the investment process with transparency and trust. • Collaborating with internal teams to optimize customer experience and streamlining the transaction process. • Leveraging data insights and CRM tools to track client interactions and enhancing engagement strategies.
Education
IBS Hyderabad
Master of Business Administration - MBA
2020
J.D. Birla Institute
Bachelor of Commerce - BCom
2016 — 2019
Sushila Birla Girls School
Cbse
2014 — 2016
St Anthonys Girls' School
ICSE
2012 — 2013
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