Sonia Varas
Customer Experience Leader at Santo Remedio, LLC
- Role
- Customer Experience Leader at Santo Remedio, LLC
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Sonia Varas
Dynamic and Resourceful Leader Who Creates a Culture of Outstanding Customer Service and Operational Excellence. Skillfully Manages Capital, Assets and Teams to Accomplish Goals and Achieve Best-in-Class Practices in a Wide Variety of Functional Areas Including Strategic Product Management, Customer Service, Finance and Administration.
Experience
Customer Experience Leader
Jul 2020 — Present · Doral, FL, US
Education
Northwestern University - Kellogg School of Management
Product Strategy
2020 — 2020
Universidad de Santiago de Chile
Bachelor of Business Administration - BBA, Marketing/Marketing Management, General
1988 — 1993
Universidad Politécnica de Madrid
Master of Business Administration - MBA, Business
1997 — 1998
Skills
- Corporate Finance
- Long Distance/Communications
- Budgets
- Project Planning/Management
- Crm
- Customer Relations/Retention
- Financial Planning
- Fraud Control
- Multicultural
- Negotiation
- Distribution Channel
- Voip
- Banks Relationship
- Team Leadership
- Leadership
- Call Centers
- Business Development
- Product Marketing
- Voice Over Ip (Voip)
- Negotiations/Vendor Relations
- Strategy
- E-Commerce
- Contact Centers
- Verifones
- Project Management
- Business Strategy
- Control of Inventory
- Wireless Carriers (International/Local)
- Integration
- Product Management
- Call Center
- Program Management
- Business Process Improvement
- Strategic Planning
- Telecommunications
- Product Development
- Analysis
- Retail
- Outsourcing
- Mobile Marketing
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