Sonia Tremblay
Snr Director Service Delivery and Customer Care @Syntegra
Fort Lauderdale, FL, US
EMAILS
s••••••••@airespring.com
MOBILE NUMBERS
+19•••••••91
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WORK HISTORY
Jul 2022 — Present
Snr Director Service Delivery and Customer Care @Syntegra
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Fort Lauderdale, FL, US
SKILLS
Multi-Task ManagementCustomer ServiceStaff ManagementEmployee MentoringExecutive ReportsVendor RelationsProject ManagementPerformance ManagementInter-Department CollaborationsTelephonyPlanningService DeliveryPresentationsEmployee CoachingAgile MethodologiesManagementTeam BuildingProduct LaunchDwdmTeam LeadershipScrum MasterEscalated Problem ResolutionData CenterInter-Organization LiaisonContract NegotiationsTelecommunicationsProcess ImprovementClient Service ManagementProcurementBudget ForecastingNegotiationsOutsourcingWorkflow PrioritizationResearch of Telecommunications TrendsBudget ManagementKey Performance Indicators (Kpis)Cisco TechnologiesEthernetLeadershipManaged Services
ABOUT SONIA TREMBLAY
PEOPLE are EVERYTHING * Business success in the global marketplace requires a…
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