Sonia Stauffer
Customer Success Specialist & Amazon Onboarding Liaison @Shambaugh & Son, L.P.
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WORK HISTORY
Customer Success Specialist & Amazon Onboarding Liaison @Shambaugh & Son, L.P.
US
Fluent in Avetta, First Advantage, & Contingent Worker Onboarding/Offboarding. Development of SOP instruction manuals & data entry Excel spreadsheets to log/track onboarding processes. Compliancy, Crisis Mitigation, & Solutioning. Knowledge of responsibilities concerning project and account management for backup purposes. Utilize company CRM tools to maximize efficiency & streamline processes. Actioning proven strategies & follow up to ensure success/satisfaction of our branches, outside service partners, & clients on a National level. Assist with bid submission packages & vetting process.
EDUCATION
Purdue University Fort Wayne
Design and Visual Communications, General
Purdue University Fort Wayne
Project Management Professional Certification, Project Management
ABOUT SONIA STAUFFER
I am a very well-rounded individual with having many years of experience in multiple industries. I don\'t mind getting my hands dirty or assuming a professional role, whatever the occasion calls for. I enjoy the excitement of accomplishment and impressing others. One of my joys in life is building great relationships with others & making a difference. I have an adventurous, curious spirit & prefer environments where I can spread my wings freely. I enjoy foraging outdoors, which surprisingly translates seamlessly into my professional life, where I can embark on the occasional thrill of the chase. I can do almost anything I set my mind to and enjoy a good challenge. I have the ability to switch gears quickly, anywhere from managing an engineering project to designing marketing material.Bonus Features: I like to get involved in community by participating in Downtown Auburn Business Association\'s Summer Exhibition & Fort Wayne\'s Three Rivers Festival Chalk Walk. I also represent Indiana with the title of Boyne City Michigan\'s National Morel Mushroom Hunt champion out of 128 participants!
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