Sonia Sinhmar
Deputy Manager @Morris Garages India
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WORK HISTORY
Deputy Manager @Morris Garages India
Gurugram, IN
Leading RSA operations: Periodic RSA follow up and query resolution with vendor• Analysis of high-level RSA escalations and guide on outcomes• Marketing content development & planning for customer service campaigns/festive communications• Analyze data proactively to identify project risks & process improvements• Analysis of courtesy car utilization by dealer• Leading empower to delight program for customer• Planning for team meeting, offsites, workshops, dealer conference and review meeting• Develop & maintain strong relationship with CFT, Vendors• PR/PO Management, Budget Management
ABOUT SONIA SINHMAR
Overall 6 years 2 months of experience with 4.2 years as Deputy Manager effectively…
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