Sonia Singh
VP Client Engagement @eClerx
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WORK HISTORY
VP Client Engagement @eClerx
IN
EDUCATION
Best Higher Secondary School, Ahmedabad
Bachelor of Commerce (B.Com.), Business Administration and Management, General
Devi Ahilya Vishwavidyalaya
Bachelor of Commerce (B.Com.), Business/Commerce, General
ABOUT SONIA SINGH
Overall experience of 29 years, 15 years of management experience in IT/ITES and Cable & Telecom industry spread across client engagement, service delivery, operational excellence, risk assessment, risk management, solution development, consulting and training. Client Engagement and Account Management experience in the US, UK and Indian markets. Exposure to Customer Experience Management and implementation of NPS
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