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Sonia Laverde
Restaurant Manager @Chiwahwah Mexican Cantina Bar
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WORK HISTORY
Restaurant Manager @Chiwahwah Mexican Cantina Bar
Christchurch City, NZ
Deliver exceptional customer service and maintain smooth operations by coordinating with staff and clients.• Streamline task assignments and monitor progress in real time.• Negotiate effectively to meet client satisfaction and manage resources.• Addressed inquiries, resolved issues promptly, and upheld restaurant service standards.• Responsible for managing daily restaurant activities while also handling essential administrative duties such as scheduling, record-keeping, and booking inquiries.
EDUCATION
Universidad Santo Tomás
Bachelor
Aspire2 International
Graduate Diploma Level 7
Language Studies International – LSI
General English
ABOUT SONIA LAVERDE
Experienced communications professional and Restaurant Manager with a strong background in B2B media, storytelling, and social media management. Skilled in external communications, customer service, and managing high-pressure environments in the hospitality industry. Bilingual in Spanish and English, with a keen understanding of cultural diversity and customer needs. Proven leader in hospitality operations, recognized for critical thinking, problem-solving, and enhancing customer experiences through effective team management and communication.
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