Sonia Gonzalez
Inside Sales Support Operation Support Specialist @Con Edison
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WORK HISTORY
Inside Sales Support Operation Support Specialist @Con Edison
New York, NY, US
Review documents for accuracy, completeness, and consistency with company standards; reconcile discrepancies among information as necessary •Streamline and expedite internal operations to maximize productivity and work efficiency •Communicate pertinent information and project updates with customers, contractors, and team members•Ensure customer applications and invoices adhere to energy savings and demand reduction goals •Assist cross-functional teams with achieving on-time and on-budget project goals •Build relationships with customers and contractors by maintaining ongoing contact and promptly resolving issues
EDUCATION
Mercy University
Bachelor of Arts - BA, Organizational Management
Mercy University
Master of Business Administration - MBA, Organizational Management
SKILLS
ABOUT SONIA GONZALEZ
Top performer with a proven track record and over 20 years of experience providing leadership and support within fast-paced, ever-changing environments. Capable of establishing sales and marketing strategies for achieving goals in new business growth and customer acquisition within the energy field. Equally effective in developing relationships with clients that lead to increases in business retention, satisfaction, and referrals. •Expertise in developing and executing proven sales strategies for driving increases in new business growth and competitive leveraging within targeted markets •Proven ability of studying energy markets, deregulation, and pricing trends to determine strategic initiatives •Strategically prioritize, coordinate, and manage multiple projects while achieving on-time and profitability goals •Dynamic communication and interpersonal relation skills with a continual commitment to cultivating strong client relations, motivating teams, and aligning all daily operations with long-term business objectives•Bilingual individual, with fluency in English and Spanish
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