Sonia Ghai

Associate Leadership - Data Platform Lead at ICICI Bank Ltd.

Role
Associate Leadership - Data Platform Lead at ICICI Bank
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Sonia Ghai

20 years of Experience working in the Banking Industry in Operations & Credit Card domains for Large Institutions like American Express & ICICI Bank.Ability to manage large teams for delivering Business Process Management, Service Delivery, Collections and Business enablement across Segments.Global Support for Credit Card Operations for American Express. Experience in start-up environment – Launch of Credit Card in India for AmexSetting up the Business Activity Monitoring team in ICICI managing 500+ reports released across multiple channels and products.Experience in Generating Insights for the Business through leveraging of Data Warehouse platforms.Experience in leading analytics projects in the Credit Card Segments with regular interactions with the Senior Leadership.

Experience

  1. Associate Leadership - Data Platform Lead

    ICICI Bank

    Oct 2024 — Present · Gurugram, IN

    Leading the Data Platform at ICICI Bank as a part of Data Science & Analytics Group, responsible for all facets of Data Platform, from building use cases in partnership with business for value realization to migrating data & legacy Platform. Accountable for ML Ops & Overall cost management of Data Platform.Key Responsibilities- Collaboration with Business for discovering use cases- Partnering with principles like Microsoft & Databricks on Build & evolution of the platform- Collaborating with technology team to create agile data pipelines- Setting up Data Governance standards - Leading ML Ops – Platform monitoring & optimization- Leading cost optimization efforts & delivered significant cost optimization

Education

  • Shri Ram College of Commerce (SRCC)

    Bachelor's degree, Commerce

    1994 — 1997

  • IMI Delhi

    PGPIM(MBA), all

    1997 — 1998

Skills

  • Investment Banking
  • Cross Selling
  • Credit Cards
  • Performance Management
  • Bpo
  • Credit Risk
  • Back End Operations
  • Sourcing
  • Front-End
  • Vendor Management
  • Operational Excellence
  • Excellent Communications Skills
  • Mis
  • Employee Engagement
  • Retail Banking
  • Branch Banking
  • Business Reporting
  • Banking
  • Risk Management
  • Team Management
  • Credit
  • Business Analysis
  • Recruiting
  • Talent Acquisition
  • Relationship Management
  • Portfolio Management

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Sonia Ghai — Associate Leadership - Data Platform Lead at ICICI Bank in Gurugram, HR, IN | Unifers