Sonia Ghai
Associate Leadership - Data Platform Lead at ICICI Bank Ltd.
- Role
- Associate Leadership - Data Platform Lead at ICICI Bank
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sonia Ghai
20 years of Experience working in the Banking Industry in Operations & Credit Card domains for Large Institutions like American Express & ICICI Bank.Ability to manage large teams for delivering Business Process Management, Service Delivery, Collections and Business enablement across Segments.Global Support for Credit Card Operations for American Express. Experience in start-up environment – Launch of Credit Card in India for AmexSetting up the Business Activity Monitoring team in ICICI managing 500+ reports released across multiple channels and products.Experience in Generating Insights for the Business through leveraging of Data Warehouse platforms.Experience in leading analytics projects in the Credit Card Segments with regular interactions with the Senior Leadership.
Experience
Associate Leadership - Data Platform Lead
Oct 2024 — Present · Gurugram, IN
Leading the Data Platform at ICICI Bank as a part of Data Science & Analytics Group, responsible for all facets of Data Platform, from building use cases in partnership with business for value realization to migrating data & legacy Platform. Accountable for ML Ops & Overall cost management of Data Platform.Key Responsibilities- Collaboration with Business for discovering use cases- Partnering with principles like Microsoft & Databricks on Build & evolution of the platform- Collaborating with technology team to create agile data pipelines- Setting up Data Governance standards - Leading ML Ops – Platform monitoring & optimization- Leading cost optimization efforts & delivered significant cost optimization
Education
Shri Ram College of Commerce (SRCC)
Bachelor's degree, Commerce
1994 — 1997
IMI Delhi
PGPIM(MBA), all
1997 — 1998
Skills
- Investment Banking
- Cross Selling
- Credit Cards
- Performance Management
- Bpo
- Credit Risk
- Back End Operations
- Sourcing
- Front-End
- Vendor Management
- Operational Excellence
- Excellent Communications Skills
- Mis
- Employee Engagement
- Retail Banking
- Branch Banking
- Business Reporting
- Banking
- Risk Management
- Team Management
- Credit
- Business Analysis
- Recruiting
- Talent Acquisition
- Relationship Management
- Portfolio Management
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