Sonia Reit

About Sonia Reit

Customer Care Professional with over ten years of experience in Management, Customer Service, Int\'l Trade Compliance, and familiar with Non-Profit operations.Mantra: Customer Service is not just a department; it is a mindset. Known for bringing people together, advancing export compliance, and creating and improving processes. Passionate about training, education and onboarding. Dedicated to developing employees and finding creative ways to recognize team members. I gather people. I enjoy organizing people and empowering them to use their power. When we collaborate with optimism, we accomplish our dreams. I am passionate about helping our community and setting up people for success.Specialties: Customer Care, Training, Management, Fundraising, Exporting, Export Compliance

Experience

1. Sr Customer Service Manager

   Wagner Spray Tech

   Aug 2024 — Present · Plymouth, MN, US

   Managing sales support team members to provide world class service to consumer and professional markets. Leading Sales Operations and Customer Service team members. Supporting self-sufficient teams to embrace and own continuous improvements. Leading with confidence and compassion. Not just open to new ideas, but actively trying new ways of doing things.\"Failing fast\" as we work smarter and keep growing. All the while impressing our customers will great service from real, down to earth people. Awesome company culture! Wagner SprayTech Corp, a wholly-owned subsidiary of Wagner Holding, Inc, is a market leader in advanced paint applicators. We bring color, protection and function to surfaces.

Education

• Gustavus Adolphus College

  B.A., French, Political Science

  2001 — 2005