Sonia Blaskovic

About Sonia Blaskovic

Experienced Quality Auditor with a demonstrated history of working in the airlines/aviation industry. Skilled in Airline Reservations, Operations Management, Customer Service, Airports, and Overhaul. Strong quality assurance professional with a Bachelor of Business Administration (B.B.A.)/ Bachelor of Science focused in Paralegal from Saint John\'s University.

Experience

1. Analyst Internal Evaluator, Airports

   JetBlue

   Feb 2016 — Present

   Plans and performs quality system evaluations/audits/investigations of critical operational processes in support of the Internal Evaluation Program within all Jetblue citiesAssists operating departments in the development of corrective action plans and performs risk assessment on evaluation findingsCommunicates Company policies/procedures and Federal Aviation Regulations, facilitating fair resolutions and imparting quality expertise to all Crewmembers. Track (BBME) Biannual BlueCity Management Evaluation for all BlueCities Carry out Safety, Deicing, Airports Customer Service and Ground Operations auditsEnsure compliance with ModulesProvide feedback of all Ground Operations Training while liaising with Jetblue UniversityAdhere to and enforce all aspects of the GOM, AOM and APM thereby ensuring our operation is followed through safely and according to procedure during station visitsLiaisons for all Audits for Airport ProgramsCommunicate all expenses with the Team and look for ways to reduce costs Communicate with all Departments (Safety, AO, OPS, Inflight, Flight Ops, Load Planning, Cargo, etc.JEMS ReportingTrack Change Managements

Education

• St. John's University

  Bachelor of Business Administration (B.B.A.) / Bachelor of Science, Paralegal

  1985 — 1991

Skills

• Charter
• Sabre
• Flight Safety
• Flights
• Airlines
• Flight Planning
• Customer Service
• Aviation
• Aircraft
• Operations Management
• Airport Management
• Civil Aviation
• Commercial Aviation
• Aviation Security
• Aerospace
• Airline Reservations
• Overhaul
• Airports