Sonia Abdelli
Manager @A2 Consulting
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WORK HISTORY
Manager @A2 Consulting
Real Estate Developer – Product Owner – B2B2C Platform Management (1 year)Defined product vision and OKRs aligned with commercial strategy. Conducted quantitative and qualitative customer journey analysis. Facilitated co-design workshops and prioritized the roadmap by evaluating business value and complexity. Managed backlog, wrote user stories, led agile ceremonies, performed functional testing, and provided level 3 support.Asset Management Company – ESG Project Manager – Strategic Review & SRI Update (3 months)Assessed ESG processes (scoring, decision-making, control), analyzed gaps against the SRI V3 framework, provided recommendations for adjustments, integrated new indicators (Paris Agreement, biodiversity, climate), and supported label application documentation.Social Housing Provider – Strategy Project Manager – Organizational Risk Audit Post-COVID (6 months)Identified critical events linked to the health crisis, evaluated impacts on key internal processes, and formulated strategic recommendations to strengthen organizational resilience.Social Housing Provider – Audit & Organization Project Manager – Commercial Property Management Service Optimization (6 months)Mapped business processes, identified pain points, conducted sector benchmarking, defined a target scenario (governance, processes, HR), and developed an operational action plan.Social Housing Provider – Project Manager – Enhancing Customer Satisfaction Management (9 months)Audited organizational structure and management practices. Implemented concrete actions including training, rituals, and visual management to improve customer satisfaction.
EDUCATION
Istanbul University
Master of Science (MSc), International Economics and Globalization
ENSTA
Master of Science (MSc), Conseil en Organisation, Stratégie et Systèmes d'information
University of Paris I: Panthéon-Sorbonne
Bachelor's degree, Economics
SKILLS
ABOUT SONIA ABDELLI
With 9+ years of experience in digital and organizational transformation, I help organizations rethink how they operate and deliver more meaningful impact for their customers and communities. I’ve led strategic initiatives across public services, mobility, and social housing - shaping operating models, driving collaboration, and turning vision into action.
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