Soni Singh
Customer Experience, People & process improvement, Vendor Manager, Customer Service, Project Manger, Business Operation
- Role
- Manager Partnership at Torfac
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Soni Singh
Experienced restaurant Excellence manager Customer experience) with a demonstrated…
Experience
Manager Partnership
May 2021 — Present · Gurugram, IN
Developing and sustaining long-standing relationships with existing vendors/Partners.Conducting research on New Partners/Vendors to determine which vendors offer the best pricing and sample quality and then getthem onboarded.(National -International Partners both).Establishing standards to assess the performance of existing Partners/Vendors. Work on weekly-Monthly -Yearly report on thepartners performance.Managing the internal team\'s daily bandwidth execution for better efficiency.Worked on team performance evaluation criteria and design the KPIs and incentive plansWorked on team process improvement for better operation efficiency.Worked with a cross functional team for process improvement/Optimization and created the work flow for the IT team to design.(Product development)Connected with the leader from client servicing, sales and Bids on a timely manner for milestone checks and reviews.
Education
D. V. Girl's chittaranjan
12th in Science
2008 — 2010
Sinhgad Institute Of Management
Master of Business Administration (M.B.A.)
2013 — 2015
Wadia College
Bachelor’s Degree
2010 — 2013
Skills
- Teamwork
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Photoshop
- English
- Microsoft Office
- Marketing Communications
- Event Planning
- Leadership
- Public Speaking
- Market Research
- Customer Service
- Marketing
- Social Media
- Research
- Microsoft Word
- Advertising
- Marketing Strategy
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