Sonu Krishnan

About Sonu Krishnan

An AI Evangelist with 22+ years of Global IT experience in Product Development and Delivery.Building scalable and robust products leveraging the best of open-source technologies along with modern AI-ML models including GenAI and AI agent capabilities to transform and deliver sustainable efficiency in complex business processes. Provide solution design and consulting for customers\' journey to E2E digital transformation using cognitive automation.Currently own the roadmap and development of SKENSE (WNS\'s very own AI ML based platform hosted on both AWS, Azure and GCP). Winning multiple awards - AI Excellence (2024, 2025), Stevies (Gold - 2023, 2024 and Bronze - 2021). Delivering efficiencies to more than 10 clients ($2M+ deals) within 12 months of launch with current client base of 20. One of the first products within WNS to incorporate GenAI (LLM) capabilities enhancing the powerful capabilities within SKENSE on language processing.Prior to WNS, successfully designed and delivered product-based solutions - Wipro HOLMES (Wipro\'s cloud agnostic AI platform), POINT IN (CSC\'s P&C Product)Various Roles played,> Product Director> Portfolio Manager / Program Manager> Delivery Manager (Delivery & Transition)> Client Engagement Manager

Experience

1. Senior Director - Wns Next

   WNS

   Aug 2019 — Present · Pune, IN

   Leading Product Strategy, Development and Delivery for one of the flagship products of WNS - SKENSE across multiple verticals and countries. SKENSE is an award winning AI-ML based platform, now powered with AI Agents, that can be customized to address various usecases involving unstructured data and transform into contextualized and validated structured data for downstream use. With the integration of LLMs, the platform provides a provision for users to write their prompts to minimize dependency on developers.LLMs integrated include -Azure OpenAI (GPT models), AWS Bedrock (AI2I, Claude, LLAMA etc.), Google (Gemini)Usecases addressed - Multilingual documents including translation, Document summarization, Credit Analysis, Research Assistance, Insurance Claims processing etc.Awards Won - AI Excellence Awards (2024,2025), Stevie Awards (2024 Gold, 2023 Gold, 2021 Bronze)

Education

• Coimbatore Institute of Technology

  BE, Electrical and Electronics Engineering

  1999 — 2003

• Indian School of Business

  Certificate in Business Analytics, Business Analytics

  2015 — 2016

Skills

• Ms Project
• Requirements Gathering
• Tableau
• Software Development
• Python
• Sdlc
• Solution Architecture
• Software Development Life Cycle (Sdlc)
• Team Leadership
• Data Science
• Machine Learning
• Software Project Management
• Sql
• IT Strategy
• Project Management
• Team Management
• Qualtrics
• R
• Oracle
• Ibm as/400
• Requirements Analysis
• Nodexl
• Business Analysis
• Global Delivery
• Pmp
• Leadership
• Unix
• Agile Methodologies
• Management