Sonam Jain
Corporate Gifting Solution Expert | Recruitment
- Role
- Customer Success Manager at Perksfactory
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sonam Jain
An MBA with specialization in Human Resources. Blending creativity with thoughtful…
Experience
Customer Success Manager
Jul 2024 — Present · Mumbai, IN
Develop and execute client success plans to ensure client satisfaction and retention- Build and maintain strong relationships with clients, understanding their needs and goals- Collaborate with cross-functional teams to deliver personalized gifting solutions- Provide exceptional support and guidance to clients throughout the gifting process- Analyze client feedback and performance metrics to inform data-driven decisions- Identify opportunities to upsell and cross-sell gifting solutions to drive revenue growth
Education
University of Mumbai
BBI
2007 — 2010
Symbiosis institute of Management Studies
PGDBA
2011 — 2013
Skills
- Performance Appraisal
- IT Recruitment
- Sourcing
- Hris
- HR Policies
- Executive Search
- Mis
- Employee Engagement
- Technical Recruiting
- Human Resources
- Screening Resumes
- Training
- Recruitments
- HR Consulting
- Temporary Placement
- Interviews
- Internet Recruiting
- Recruiting
- Screening
- Performance Management
- Crm
- Strategic HR
- Benefits Negotiation
- Talent Acquisition
- Employee Relations
- Talent Management
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