Sonam Pal

Recently Graduate |Seeking backend Operations Role | Strong in Coordination, Documentation & Communication

Role
Customer Support Associate at Tech Mahindra
Location
Ghaziabad, UP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sonam Pal

I am a recent graduate from ITS College, Mohan Nagar, with 1 year of experience as a Computer Operator at Suryawanshi Promoter Pvt. Ltd, where I gained expertise in data management, documentation, and backend support.I also worked as a Sales Associate (part-time, 6 months), where I focused on customer interaction, achieving targets, and team collaboration. This experience strengthened my communication, coordination, and problem-solving skills, which I now aim to apply in HR and backend operations.I am seeking opportunities in Mail process,chat support, Backend Support, or Associate-level roles, where I can contribute to process efficiency, team success, and organizational growth.

Experience

  1. Customer Support Associate

    Tech Mahindra

    Oct 2025 — Present · Noida, IN

Education

  • Institute of Technology & Science

    BCA (Bachelor of Computer Applications)

    2022 — 2025

  • CCS (Chaudhary Charan Singh)University

    Bachelor's of computer applications , Information Technology

  • Mahatma Gandhi training institute

    Diploma in information technology , Information Technology

  • Mother India public school

    10th, Student

  • Bal Jagat senior secondary school

    12th, Science

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Sonam Pal — Customer Support Associate at Tech Mahindra in Ghaziabad, UP, IN | Unifers