Sonali Phapale

Chief Marketing Manager at ICICI Bank | MarTech Campaign Lead | Digital Portfolio Manager | Digital Channel Marketing

Role
Chief Marketing Manager - Martech Campaign Lead at ICICI Bank
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Sonali Phapale

Digital marketing leader with 10+ years in banking and fintech, currently Chief Marketing Manager at ICICI Bank, driving data-led, ROI-focused growth across acquisition, engagement, and retention.I lead business-owned MarTech (Adobe) campaign initiatives, translating marketing goals into scalable, high-ROI Adobe Campaign use cases and enabling targeted, automated personalization through strong cross-functional collaboration.Expertise spans digital acquisition, marketing automation, conversion optimization, and funnel analytics, with a proven record of delivering measurable business impact, revenue growth, and customer value through end-to-end campaigns.

Experience

  1. Chief Marketing Manager - Martech Campaign Lead

    ICICI Bank

    Jun 2025 — Present · Mumbai, IN

    Leading business-led MarTech (Adobe) campaigns, owning end-to-end marketing use cases from strategy to execution- Defining and prioritizing high-impact ROI driven marketing use cases across acquisition, engagement, and retention- Translating business objectives into scalable, automated campaign journeys in partnership with technology and analytics teams- Driving cross-functional collaboration across marketing, product, data, and tech to ensure effective implementation and adoption- Monitoring campaign performance and insights to optimize outcomes, personalization, and customer experience.

Education

  • Indian Institute of Management Raipur

    Master of Business Administration (M.B.A.), Marketing/Marketing Management, Sales

    2016 — 2018

  • Shri Guru Gobind Singhji Institute of Engineering and Technology, Vishnupuri, Nanded

    Bachelor of Technology - BTech, Electronics and Telecommunication

    2009 — 2013

  • Dr. Ambedkar College, Nagpur

    Higher Secondary Education, Science

    2007 — 2009

Skills

  • Powerpoint
  • Microsoft Excel
  • Microsoft Powerpoint
  • English
  • Matlab
  • C
  • Microsoft Office
  • Microsoft Word
  • Photoshop
  • Html
  • Public Speaking
  • Social Media
  • C++
  • Research
  • Customer Service
  • Teamwork

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Sonali Phapale — Chief Marketing Manager - Martech Campaign Lead at ICICI Bank in Mumbai, MH, IN | Unifers