Sonali Garg

WORK HISTORY

EDUCATION

ABOUT SONALI GARG

As a Sales Representative at IKEA, Toronto, I excel in delivering exceptional customer service, achieving a 90% satisfaction rating. My role involves resolving complex inquiries and implementing sales strategies that have increased monthly sales by 15%. I am committed to maintaining up-to-date knowledge of company policies and product offerings to enhance customer retention. My previous roles have equipped me with a diverse skill set in supply chain and operations. At Fibre2Fashion, I improved supplier engagement and data-driven decision-making. My experience as an Export & Logistics Executive at Rameswar Udyog involved managing international shipments and ensuring compliance with trade laws. I hold a Post-Graduate Certificate in Supply Chain Management from Centennial College, Marketing Management from Georgian college and a B.Tech in Fashion & Apparel from The Technological Institute of Textile & Sciences. I bring a robust set of skills, including supply chain management, inventory control, and lean manufacturing. Proficient in SAP (Glacial), Microsoft Excel, and CRM systems, I leverage these tools to optimize operations. My certifications in Lean Six Sigma and SAP further enhance my ability to drive process improvements and quality management. What sets me apart is my ability to adapt and thrive in fast-paced environments, coupled with a customer-centric approach and strong problem-solving skills. I am eager to bring my expertise in supply chain and operations to a dynamic corporate environment, where I can contribute to achieving organizational goals and driving success.