Sonali Singh
Workflow Consultant |Territory Manager-Field Application /Laboratory /Customer care solution Specialist || Technical Support Associate |ValuMetrix Support |Customer Focus| Sales support | Account management
- Role
- Wits Specialist (Workflow Consultant & Middleware Solution Specialist) at Beckman Coulter Diagnostics
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Sonali Singh
A Workflow & Middleware Specialist (Automation) responsible for implementing, and planning Automation solutions and optimizing laboratory workflows, and driving efficiency. Previously worked as a Field Applications Specialist wherein I focused on product enhancement through the delivery of exceptional training and customer support with an experience of 5 years experience in medical device industry (IVD).
Experience
Wits Specialist (Workflow Consultant & Middleware Solution Specialist)
Aug 2023 — Present · Mumbai, IN
Conduct workflow analysis and lab consultancy, including 2D & 3D lab layouts.*Prepare workflow reports, workload & LIS simulations, and solution plots, integrating lean principles & TAT management.Manage & implement automation workflow projects across Pan India.*Support operational assessments to optimize cost, quality, and productivity using tools like process maps,value stream mapping, and 5S.*Build & maintain customer relationships through continuous follow-ups, ensuring high customer satisfaction.*Conduct automation workshops, product presentations, and collaborate with cross-functional teams forpre & post-sales support.*Act as a trusted consultan & Insights for for Automation & Clinical IT/Middleware solutions & Improvements.*Develop competitor attack packs to support internal & external stakeholder
Education
Padua High School
School
Ramnarain Ruia College
Master's degree
2017 — 2019
HAN University of Applied Sciences
Short course - Post grduate course/Masters course
2024 — 2025
Ramnarain Ruia College
Bachelor's degree
2014 — 2017
Father Agnel School
Junior College
2012 — 2014
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