Sonali Sahu
Operation executive at Aqualens Former Business Development Executive at Nimbuspost , Former Assistant manager in Axis Bank, Have 1 year experience in operations (FMCG) Ex-Elasticrun l MBA marketing major with HR minor
- Role
- Customer Facing Operation Executive at Aqualens
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Customer Facing Operation Executive
Feb 2025 — Present · Gurugram, IN
Addressing customer queries via email, chat, and phone, ensuring timely and effective resolution.Order Management – Tracking and co-ordinating order processing, returns, and refunds.Working closely with sales, logistics, and technical teams to resolve customer issues. Identifying and troubleshooting order-related or service-related concerns, ensuring customer satisfaction. Contributing in improving operational workflows for better efficiency.
Education
Doon Business School
Master of Business Administration - MBA
2020 — 2022
Indian Institute Of Tourism And Travel Management
Bachelor of Business Administration - BBA
2017 — 2020
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