Sonali Kumari
Management Consultant | ISB MBA PGP Co\'23 | Banking & Financial Services| Ex- Deloitte,EY
- Role
- Senior Management Consultant at Infosys Consulting
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sonali Kumari
Management consultant with 9+ years of consulting experience. I have advised multiple Indian & global Fortune 500 clients in areas such as - digital strategy, growth strategy, process optimization, solution implementation, and customer experience, contributing to revenue growth & operational efficiency.Leadership - Led 6-8 membered team, handled PnL, mentored associates, and built teams 0 to 1Stakeholder Management - Collaborated with C-suit for end-to-end project SOW and operations Growth strategy - TAM, CLV, and Cost to Acquire calculations, customer analytics, competitive benchmarkingOperations Improvement - Created multi-dimensional COE Frameworks - People, Process, and Technology, Identify scope to automate process, Cost-Benefit analysis, As- is To- be analysis, Solution ImplementationVendor Management- Vendor Fitment, Review MSA for revenue leakage, Revamp term sheet, Vendor lifecycle, SLA, RACICustomer Experience - Customer Lifecycle, Digital Touchpoints, Competitor Maps, Daemographic analytics, funnel analysis, cross-sell, up sell, transform customer support through AI - personalisation, VOIP, chatbotsReach me @ s••••••••@gmail.com or call @89••••••99
Experience
Senior Management Consultant
Aug 2024 — Present · Gurugram, IN
Banking and Financial Services Transformation
Education
Institute of Engineering & Management (IEM)
Bachelor of Technology (B.Tech.), Information Technology
2012 — 2016
Indian School of Business
Master of Business Administration - MBA PGP, Strategy & Leadership and IT Management
Skills
- Penetration Testing
- Networking
- Information Technology
- Software Development Life Cycle (Sdlc)
- Programming Languages
- Cyber Defense
- Data Analysis
- Security Audits
- Vulnerability Assessment
- Business Analysis
- Requirements Analysis
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