Sonali Kalkar Maynil
Assistant Vice President
- Role
- Assistant Vice President at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sonali Kalkar Maynil
IT management professional with 18 years of experience across all functions of Service Delivery, ranging from Architecting & Designing Solution,Transitioning New Service to Handshake with Service Operations followed by Continual Service Improvements as per Business reqts.Managed Global Implementation & Deployment of ITSM tools through various project & programs as per IT strategy along with Business Relationship management.Demonstrated expertise in navigating different work cultures and functioned as effective liaison between business & technical teams to deliver highly complex cross functional solutions from inception to closure.Extensive technical background includes Implementation of CA toolset (CA Uncenter service desk, NSM, CMDB etc.), Integrations with applications, Tool Transformation & Migration from CA to HP Service Manager globally, Master Data management, Datawarehousing and leveraging Servicenow for setting up process improvements.Current position with Capgemini focuses on driving all new growth-related topics like IaaS, OpenPaaS etc. for Infra Tower, manage solution development (designing cross functional solutions as per enterprise architecture rules set by Architecture board, Designing Operating model, SLA etc. for new growth topics) and conducting Governance with Account Head, Finance for all demands (growth or reduction).
Experience
Assistant Vice President
Jun 2024 — Present · Karnataka, IN
ServiceNow Solution Architect ( Orchestration Practice)
Education
MCM,Pune University
Master in Computer Management
Skills
- Release Management
- Solution Implementation
- Service Delivery
- Business Analysis
- Data Warehousing
- Project Governance
- Service Transitions
- Technical Solution Design
- Itil
- Business Opportunity Evaluation
- IT Service Management
- Proof of Concept
- Project Management
- Business Process Improvement
- Pmo
- Leadership
- Managed Services
- Test Management
- Customer Relationship Management (Crm)
- Service Delivery Management
- Vendor Management
- Requirement Analysis
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