Sonali Jain
Senior Software Engineer @Smarteeva
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WORK HISTORY
Senior Software Engineer @Smarteeva
US
Client: Dexcom, Roche, TandemDomain: Customer Support, Complaint Management, Healthcare
EDUCATION
Kathak Kala Kendra
Beginner
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
BE - Bachelor of Engineering, Electronics and Comm
Central Board of Secondary Education (CBSE)
Higher Secondary, Science (Physics, Chemistry, Maths)
Central Board of Secondary Education (CBSE)
Senior Secondary
ABOUT SONALI JAIN
I am having years of rich experience in Salesforce.I hold strong command in below areas- Salesforce Administration/Configuration- Security Settings- Salesforce Lightning- Workflows, Process Builder, Lightning Flow- Email to Case, Auto Response Rules- Apex Triggers- Apex Programming- Batch Apex- Visualforce Components- Aura Components- Lightning Events- Lightning Web Components- Lightning Message Service- Email Services- Reports & Dashboards- CRM Analytics- Sales Cloud- Service Cloud- Experience Cloud (Customer & Partner Community)- Financial Services Cloud- Salesforce CPQ- Conga CPQ.And has passed 5 certifications : Salesforce Certified Administrator, App Builder, Platform Developer1, Sales Cloud Consultant, Tableau CRM and Einstein Discovery Consultant.Integrations - I have worked on integrations with different Salesforce Orgs,Outlook,Slack,Apttus/Conga CPQ and Salesloft.Extentions used - Salesforce Inspector, Salesforce Data LoaderDeployment Tools used - Change Sets, VS Code, Workbench, AutoRabit, EclipseCICD hands on - Bitbucket, GitlabAs a Business Analyst - I have experience in Requirements Gathering, Categorising stories/Deployment plan as per sprints, Effort Estimation, Client Handling.Tools Used - Jira, Google Sheets, Microsoft ExcelI also bear 1 year of experience in Mainframe Development(JCL, COBOL, CICS).
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