Sonali Gupta
Digital Documentation & Workflow Specialist | Contract Automation | Stakeholder Alignment | Operational Excellence
- Role
- Analyst - Digital Document Servicing at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sonali Gupta
I am a Digital Documentation Analyst with experience in optimizing contract workflows, enhancing operational efficiency, and supporting large-scale document servicing operations.At American Express, I work closely with cross-functional stakeholders to streamline digital documentation processes, improve turnaround times, and ensure compliance across systems.My strengths include:• Workflow design & optimization• Template and process standardization• Stakeholder coordination across business and legal teams• Continuous process improvementI am particularly interested in building scalable systems that reduce friction, improve clarity, and create measurable efficiency gains.
Experience
Analyst - Digital Document Servicing
Apr 2025 — Present · Gurugram, IN
Education
Indira Gandhi National Open University
M.Com, Business/Commerce, General
2016 — 2018
The Bhawanipur Education College, Kolkata
Bachelor of Commerce (B.Com.), Accounting and Business/Management
2011 — 2014
Indira Gandhi National Open University
Master's degree, Business/Commerce, General
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