Sonali Dutta
Senior Principal @Infosys Consulting
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WORK HISTORY
Senior Principal @Infosys Consulting
London, GB
Service Delivery Leadership, Strategic Relationship Management & Executive Visibility• Led end-to-end service delivery for multi-million-£/$ Managed Project Services & Digital Navigator Services across Europe, UK, & India, ensuring consistent delivery excellence.• Served as the senior delivery interface for stakeholders, enhancing executive visibility & building long-term trusted partnerships in a multi-vendor environment.• Built & led high-performing global delivery teams, driving accountability, performance metrics, & skill development through structured capability building.• Standardized best practices & scaled repeatable delivery models for process excellence, automation & analytics.Commercial Management, Contracts & Deal Structuring• Managed multi-million-£/$ contracts including renewals, pricing models, delivery scope, change orders & performance commitments, ensuring profitability & client success.• Partnered with legal, sourcing, finance & executive leadership to negotiate MSAs, SOWs & commercial terms, balancing delivery feasibility with revenue growth & risk protection.• Oversaw invoicing, billing assurance, forecast accuracy, burn-rate tracking & margin optimization through disciplined financial analysis & delivery controls.• Developed commercial strategies for complex digital services deals, influencing win themes, solution design, delivery construct & cost models.Sales, GTM & Growth Enablement• Partnered with sales teams & solution architects to shape go-to-market strategies for digital services, AI offerings & managed service propositions.• Identified growth opportunities, influenced pipeline & supported large deal pursuits.• Contributed to multi-million-£/$ deal wins by driving delivery solutioning, effort estimation, pricing constructs, staffing models & client presentations.• Enhanced brand visibility through external marketing partnerships, case studies & thought leadership in digital transformation & AI-led service delivery.
EDUCATION
Indian Institute of Management Bangalore
Master of Business Administration - MBA
Institute of Engineering and Technology
Bachelor of Engineering - BE, Electronics and Communications Engineering
ABOUT SONALI DUTTA
Experienced management consultant with an impeccable track record of consistently delivering high value outcomes to clients with exceptional client satisfaction. Often credited with turning around programmes and delivering crucial and difficult engagements within critical timelines and approved budgets. Key strengths include customer centricity, creative problem solving, analytical skills and excellent financial management.Industry knowledge and experience includes Banking and Financial Services, Retail, Energy and Utilities, with a focus on enabling organizations to execute strategic transformation and realise measurable business value.
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