Sonali Dasgupta
- Role
- Assistant Manager Training at Capgemini Engineering
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Sonali Dasgupta
Sonali is a corporate nomad on a journey, constantly evolving and chasing her dreams. An…
Experience
Assistant Manager Training
Feb 2023 — Present
My primary role is to work with CISCO TAC team for enhancing their oratory and written skills. To maintain the overall communication performance for the APAC & EMEA team of CISCO TAC. My role also includes to identify, create and implement communication performance metrics per the business SLAs. Also responsible for bringing a consistency and relevance to the training inputs provided by the business.\\\\n\\\\n*Delivering New Hire Training\\\\n*Hiring\\\\n*Monitor oratory and verbal customer communication by the employees\\\\n*Content augmentation\\\\n*Reports and maintaining training data\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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