Sonal Shinde
Client Success | B2B | SaaS | Growth and Strategy
- Role
- Client Success Manager at ShipDelight Logistics Technologies
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sonal Shinde
Turning customers into loyal advocates one experience at a time. With 5+ years in Client…
Experience
Client Success Manager
ShipDelight Logistics Technologies
Aug 2025 — Present · Mumbai, IN
As a Client Success Manager – B2B SaaS at Shipdelight Logistics, I lead client relationships with a strong focus on driving adoption, engagement, and long term value from our logistics SaaS platform. My role involves ensuring smooth onboarding, proactively managing escalations, and aligning technology with business objectives to help enterprises scale efficiently.Excited to contribute to Shipdelight’s vision of transforming B2B logistics through SaaS innovation.
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