Sonal Sharma
IT Engineering Senior Specialist @Boston Consulting Group (BCG)
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WORK HISTORY
IT Engineering Senior Specialist @Boston Consulting Group (BCG)
Gurugram, IN
EDUCATION
Manav Rachna College Of Engineering
Bachelor of Technology - BTech, Computer Software Engineering
ABOUT SONAL SHARMA
Working as a IT engineering Senior Specialist at BCG and ex employee of KPMG India. I have 5+ years of experience into Dynamics 365 CRM. Have been dedicatedly involved in the implementations and configurations for several modules such as field service customer service sales & marketing. Have an outstanding knowledge over preparing BRD\'s and FRD\'s with proper understanding of requirements given by clients and getting into the challenges which they face in their existing system. Responsible for reviewing client\'s business processes, re-engineering them to improve efficiency and performing many of the functional tasks required for a successful CRM implementation.
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