Sonal Kumari
Experienced Business Excellence Specialist | Expertise in Process Improvement & Lean Six Sigma | Driving Operational Efficiency
- Role
- Business Excellence Advisory Specialist at Accenture
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Sonal Kumari
Anchored in a robust foundation from KIIT School of Management, my journey as a Business…
Experience
Business Excellence Advisory Specialist
Jan 2021 — Present · Bengaluru, IN
My responsibilities include tasks such as:• Implementing the Operations Maturity Framework to drive high-performance processes• Monitor key performance metrics & BOIs, develop comprehensive scorecards, and analyze process performance trends • Develop financial benefit models to track against expected targets• Experience in tracking, planning projects, working with large datasets using Minitab, and making data-driven analytical decisions• Appointed as the Metric Point of Contact (POC) for the improvement of NPS• Facilitate process demos, brainwriting and value stream mapping (VSM) sessions• Leading RPA and Automation Anywhere initiatives to eliminate manual processing• Reduction in Full-Time Equivalents (FTE) through Six Sigma improvement initiatives• Requirement gathering for automation projects and performing the UATs• Improvement initiative identification by conducting an entitlement study and full-scale automation implementation
Education
St. Xavier's College, Ranchi
Bachelor of Commerce - BCom
2013 — 2016
KIIT School of Management (KSOM), Bhubaneswar
Master of Business Administration - MBA
2016 — 2018
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