Sonal Kumar

Regional Customer Care Manager | 13 Years in After-Sales | B.TEC | MBA | TATA Motors Passenger Cars | Ex-Bajaj Auto | Ex-CNH Industrial | Ex-Eicher Polaris | Ex-Atul Auto

Role
Regional Customer Service Manager at Tata Motors
Location
Pune Division, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sonal Kumar

Regional Customer Care Manager at Tata Motors Cars for Maharashtra (Ex-Mumbai) with 13 years in the automobile industry. Driving after-sales operations with a go-getter mindset, focusing on customer satisfaction, service quality, and process improvement.

Experience

  1. Regional Customer Service Manager

    Tata Motors

    Mar 2025 — Present · Maharashtra, IN

Education

  • Aarupadai Veedu Institute Of Technology

    Bachelor of Engineering - BE, Mechanical Engineering

  • Symbiosis Institute of Management Studies

    Executive MBA, Genral

  • Loyola High School, Patna

    +2, Mathematics

    2006 — 2008

Skills

  • Vehicles
  • Customer Satisfaction
  • Sop Development
  • 5s
  • Product Development
  • Customer Service
  • Technical Training
  • Engineering
  • Automotive Engineering
  • Manufacturing
  • Customer Relations
  • Parts
  • Product Support
  • Technical Support
  • Customer Handliing
  • After Sales Support
  • Warranty
  • Automotive

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Sonal Kumar — Regional Customer Service Manager at Tata Motors in Pune Division, MH, IN | Unifers