Sonal Kumar
Regional Customer Care Manager | 13 Years in After-Sales | B.TEC | MBA | TATA Motors Passenger Cars | Ex-Bajaj Auto | Ex-CNH Industrial | Ex-Eicher Polaris | Ex-Atul Auto
- Role
- Regional Customer Service Manager at Tata Motors
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Sonal Kumar
Regional Customer Care Manager at Tata Motors Cars for Maharashtra (Ex-Mumbai) with 13 years in the automobile industry. Driving after-sales operations with a go-getter mindset, focusing on customer satisfaction, service quality, and process improvement.
Experience
Regional Customer Service Manager
Mar 2025 — Present · Maharashtra, IN
Education
Aarupadai Veedu Institute Of Technology
Bachelor of Engineering - BE, Mechanical Engineering
Symbiosis Institute of Management Studies
Executive MBA, Genral
Loyola High School, Patna
+2, Mathematics
2006 — 2008
Skills
- Vehicles
- Customer Satisfaction
- Sop Development
- 5s
- Product Development
- Customer Service
- Technical Training
- Engineering
- Automotive Engineering
- Manufacturing
- Customer Relations
- Parts
- Product Support
- Technical Support
- Customer Handliing
- After Sales Support
- Warranty
- Automotive
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