Son Nguyen
Director of IT Operations @OPSWAT
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WORK HISTORY
Director of IT Operations @OPSWAT
San Francisco, CA, US
EDUCATION
Cisco Networking Academy
CCNP R&S, Cisco Certified Network Professional
Cisco Networking Academy
CCNA R&S, Cisco Certified Network Associate
Saigon LAB
Microsoft Directory Sevices Administrator Skills
ABOUT SON NGUYEN
I lead global IT Operations with a focus on execution, stability, and operational clarity.I work closely with executive leadership to ensure strategic priorities are translated into reliable, scalable, and well-governed IT operations across infrastructure, platforms, and enterprise services.My role is centered on building operating models, standards, and decision frameworks that enable teams to execute consistently while reducing dependency on individuals and minimizing operational risk as the organization grows.My experience includes:• Global IT operations and service delivery• Infrastructure, cloud, network, and identity platforms• Operating model design and governance• Critical Infrastructure environments• Cross-functional coordination between business and IT teamsI focus on environments where reliability, predictability, and accountability matter — ensuring IT operations remain aligned with business needs while scaling efficiently.
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