Somya Singh

Store Owner @Titan Company Limited

Varanasi, IN

Cultivate and maintain strong relationships with customers, ensuring their needs are met and their expectations are exceeded- Implement customer loyalty programs, gather feedback, and utilize customer data to personalize interactions and drive repeat business- Oversee inventory management processes, including receiving, stocking, and conducting regular audits to ensure accurate stock levels- Collaborate with the merchandising team to create visually appealing displays that enhance the customer experience and drive sales- Implement effective employee engagement initiatives, such as team-building activities and recognition programs, to boost morale and motivation- Act as a liaison between employees and upper management, conveying feedback and suggestions to help improve overall employee satisfaction and organizational effectiveness- Lead by example in delivering exceptional customer service, ensuring that all customers receive personalized attention and a memorable shopping experience- Provide guidance, support, and mentorship to team members, helping them grow both personally and professionally.

Mount Carmel College, Palace Rd, Bengaluru

Bachelor of Arts - BA (Hons)