Somya Shrivastava
“BBA Graduate | Aspiring HR Professional | Skilled in Recruitment, Sourcing & Employee Engagement”
- Role
- Customer Service Executive at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Somya Shrivastava
Motivated and detail-oriented BBA graduate with certifications in HR Management, Lean Six Sigma, and Project Management. Passionate about building efficient systems, improving processes, and contributing to organizational growth. Skilled in recruitment, coordination, and communication, with hands-on experience using Excel and AI tools for productivity. currently working as a Customer Service Associate in Amazon process at Teleperformance, with expertise in managing email communications for international sellers. Experienced in providing accurate and timely solutions to seller queries, ensuring smooth business operations and customer satisfaction. Skilled in problem-solving, process adherence, and maintaining a high standard of professionalism in a dynamic global work environment. Strong communicator with the ability to collaborate across teams and contribute to operational efficiency.
Experience
Customer Service Executive
Jan 2025 — Present
I am working in Amazon. seller support. I am responsible to handle US clients via email support.
Education
X - ICSE
X - ICSE
Holy cross ashram school Datia (M.P)
Senior Secondary(12), Commerce
2019 — 2020
Jiwaji University (JU), Gwalior
Bachelor of Business Administration - BBA, Marketing/Marketing Management, General
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