Somu S
Head Command Centre at Montra Electric
- Role
- Deputy General Manager at Montra Electric
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Somu S
I am a proactive and achievement-oriented professional offering over 28 years of extensive experience in the automotive industry, specializing in service, marketing, business development, network expansion, spare parts management, warranty management.Currently associated with Daimler India Commercial Vehicles Pvt. Ltd. as Divisional Manager – leading the Establishment of the Uptime Centre for BharatBenz vehicles in India, monitoring vehicles 24/7 with dedicated team to ensure high vehicle uptime for customersI am a forward thinking person with proficiency in maintaining high standards of customer service, achieving high customer satisfaction and business retention, leading projects and promotions, training, documentation, and content development for new processes and driving digital transformation and process improvement initiatives, leveraging strong analytical and problem-solving skills to identify opportunities for enhancing customer service efficiency and reducing operational costs
Experience
Deputy General Manager
May 2025 — Present · Chennai, IN
Education
Indian Institution of Industrial Engineering
Bachelor of Engineering - BE, Industrial Engineering
Boys Higher Secondary School, Panruti
S.S.L.C, Common
1991 — 1992
MIT School of Distance Education
Postgraduate Diploma, Marketing
MIT University of Meghalaya
Executive MBA, Marketing
Annai Velankanni Polytechnic College - India
Diploma of Education, Mechanical Engineering
1992 — 1995
Institute of Rail Transport, New Delhi
Diploma, Multi-Modal Transport (Containerisation) & Logistics Management
1999 — 2000
Skills
- Automobile
- Inventory Management
- Competitive Analysis
- Dealer Management
- Budgets
- Automotive
- Crm
- Sales
- Team Building
- Customer Service
- Customer Satisfaction
- Training
- Profit
- Negotiation
- Vehicles
- Leadership
- Team Management
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