Somu Sree

About Somu Sree

Assessing existing capacity and developing plans and forecasts based on future demand, you’ll be reviewing recommendations from suppliers and delivering teams in relation to installed capacity and product changes, approving the recommendations or advising on alternatives. Reviewing data and trends to identify and diagnose problems, concerns and future capacity deficiencies. Ensuring necessary changes are communicated to the teams responsible for change and risks are identified, recorded and accepted. Reviewing usage of capacity planning and performance monitoring tools to recommend improvements in tools or integration to ensure they provide the information required for effective capacity management. You’ll be responsible for contributing to capacity, availability, problem management, change management, and knowledge management activities within the team, and undertaking continual service improvements as a day-to-day activity. Providing regular reporting to stakeholders and senior management, ensuring that effective data, statistical analysis, and performance metrics are available to internal stakeholders For this role, you’ll have significant experience in a capacity planning role preferably within a financial organization but not essential You’ll have a deep understanding of IT Service Management processes, particularly those relating to Capacity and Demand Management Significant experience in building capacity/forecasting models and plans and undertaking complex analysis to create information Strong interpersonal skills and an ability to work with and influence other teams and suppliers to remove blockers and drive improvement.

Experience

1. Capacity Manager

   Virtualware Innovations

   Aug 2017 — Present

   Provide leadership and high-quality support in all phases of capacity management activitiesPreparation and analysis of capacity management trends, growth plans and reports and make recommendations for future capacity requirementsRepresent the team during project and business planning meetings with other capability teams and the client, ensuring implementation of standard Capacity Management Service OfferingsProvide capacity consultation and leadership to the client and internal stakeholdersMonitor automated data collection processes and escalate failures to technical teamsEnsure that data is processed through standard processes in a timely mannerProduce plans/reports on in scope configuration items for assigned Clients throughout the APJ region and report in a timely manner to the relevant partiesProcess alerts of predicted capacity threshold breaches and assign to appropriate capabilities for action, monitor their progress and escalate where necessarySupport growth and new business through facilitating and overseeing the successful implementation of Capacity Management processes.Lead or assist in capacity assessment activities and produce necessary report documentation and recommendationsEscalate any issues relating to service risk or client dissatisfactionManage delivery to meet the Capacity Management Key Performance Indicators (KPI)

Education

• Sri Venkateswara University

  Master of Business Administration - MBA

  2006 — 2008