Somu Biswas
Customer Service Associate @Federal Bank
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WORK HISTORY
Customer Service Associate @Federal Bank
Mirganj, IN
EDUCATION
Presidency University Bangalore
Bachelor of Business Administration, Aviation Management
ABOUT SOMU BISWAS
I\'m a 5th-semester BBA Aviation Management student at Presidency University, passionate about product management and how it connects customer needs with business strategy. Through internships at Radisson Blu Plaza New Delhi Airport Hotel, I’ve developed strong skills in customer service, problem-solving, and operational efficiency.With certifications in emotional intelligence, conflict resolution, and customer service, I’m focused on building the expertise needed to lead teams, manage products, and deliver customer-driven solutions. I\'m committed to continuous growth and ready to take on challenges in product management.
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