Somnath Basu

About Somnath Basu

Sales and revenue leader with 12+ years of experience across B2B SaaS, e‑commerce, education, and technology, currently heading sales at in Bengaluru. I specialize in building high‑performing sales teams, driving predictable revenue, improving customer retention, and strengthening sales operations to support scalable growth. At I lead sales and support for D2C and e‑commerce brands, owning the full revenue cycle from pipeline generation and deal closure to renewals and expansions. I work closely with Customer Success and Sales Operations to align GTM strategy, refine ICP and messaging, and improve forecasting, CRM hygiene, and funnel visibility. My career spans SaaS sales leadership, education sales, and technical support (Dell), giving me a strong foundation in customer empathy, solution‑oriented selling, and data‑driven decision making. This combination positions me well for senior roles such as Director of Sales, Head of Customer Success, and Head of Sales Operations / Revenue Operations. Core focus areas: Sales strategy and leadership, quota ownership, and pipeline management Revenue growth, market expansion, and account acquisition in B2B SaaS and e‑commerce Customer success, renewals, upsell/cross‑sell, and long‑term client partnerships Sales operations, CRM management, forecasting, and performance analytics Team building, coaching, and creating a culture of accountability and high performance I am driven by continuous learning and enjoy collaborating with cross‑functional teams to build modern, efficient revenue engines that benefit both the business and its customers. Connect with Somnath: m••••••••@proton.me

Experience

1. Head of Sales

   Commmerce.Com

   Dec 2022 — Present · Bengaluru, IN

Education

• Visvesvaraya Technological University

  Bachelor of Engineering (B.E.), Biotechnology

• De Nobili School

  Class 12, Physics, Chemistry, Mathematics, Biology

  2005 — 2006

• De Nobili School

  Class 10

  2003 — 2004

Skills

• Service-Level Agreements (Sla)
• Rfi
• Vendor Management
• Consulting
• Microsoft Office
• Sales
• Problem Solving
• Mathematical Modeling
• Client Relations
• Leadership
• Network
• Pre-Sales
• Market Research
• Organization Skills
• Mathematics
• Request for Quotation (Rfq)
• Communication
• Public Speaking
• Test Effort Estimation
• Data Analysis
• Team Building
• Management
• Customer Satisfaction
• Marketing
• Team Management
• Business Development
• Crunching Numbers
• Rfp
• Sales Support