Somesh S Niddodi

Human Resources Director @Norwegian Cruise Line Holdings Ltd.

Miami, FL, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jul 2021 — Present

Human Resources Director @Norwegian Cruise Line Holdings Ltd.

View department →

Heading the Human Resources Function onboard with a team of HR Operations Manager, Assistant HR Operations Managers, Training Specialist and Crew enrichment Administrator.\\\\nServing as a strategic partner to the shipboard leadership by providing human resource direction and guidance on all employee related issues.\\\\nEnsuring strict adherence to all agreed regulations ( ILO, MLC 2006/USPH/HACCP, ISM/ ISO, SQM, Service standards)\\\\nExpert in employee relations investigating, negotiating and resolving grievances and conflicts, in a multi-cultural, diverse environment\\\\nEfficiently and confidentially managing harassment and discrimination allegations and conduct prompt and thorough investigations as appropriate.\\\\nResponsible for various crew satisfaction Initiatives, functions and events on-board.\\\\nResponsible of Crew satisfaction scores, Crew Welfare Budgets and various initiatives for enhancement of crew members stay onboard

SKILLS

Customer ExperienceLoyalty ProgramsCrmLeadershipProject ManagementTeam ManagementCross-Functional Team LeadershipMystery ShoppingTeam LeadershipBusiness DevelopmentNew Business DevelopmentDevelopment & Delivery of TrainingHospitality ManagementCustomer SatisfactionCustomer Lifecycle ManagementProgram ManagementBusiness Process ImprovementCustomer EngagementRetailCustomer RelationsProject PlanningCustomer ServicePerformance ManagementAnalysisBudgetsFood & BeverageTraining DeliveryCsiCompetitive AnalysisSop DevelopmentCall Center AdministrationGuest Service ManagementHuman ResourcesFood & Beverage ManagementClient RepresentationCustomer SupportMarketingClient Relationship BuildingBusiness ExpansionCustomer Loyalty Management

ABOUT SOMESH S NIDDODI

Results driven professional with over 24 years of extensive experience in Human…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.