Someshwar Mummadi

Service Delivery & Site Customer Management

Role
Program Manager at Amdocs
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Someshwar Mummadi

International Customer-Facing ExperienceProven track record of successfully managing and supporting multiple IT divisions across various countries, with a strong focus on customer satisfaction.1. Application Vendor Management (APAC Region): Effectively managed vendor relationships and deliveries across the Asia-Pacific region.2. Onsite Expat Experience- Indonesia (5 years): Led Amdocs\' onsite operations, driving customer engagement and delivery excellence- Philippines (5 years): Successfully managed Amdocs\' onsite operations, fostering strong customer relationships.3. Commercial Management: Strategically managed commercial aspects with customers, focusing on predefined Buckets and Collection.4. Service Delivery Management: Ensured seamless service delivery, meeting customer expectations and driving business growth.5. Managed Services Transition Management: Successfully transitioned 130 applications and 4 vendor contracts in Indonesia, ensuring minimal disruption and maximum efficiency.6. Contracts Management: Effectively negotiated, managed, and maintained complex contracts with customers and vendors- Identify cost-saving opportunities and optimize vendor spend.7. Proficient in managing AWS, GCS, and Azure consoles as a Billing Administrator, with expertise in overseeing payments, cost tracking, and implementing planned Total Cost of Ownership (TCO) strategies.

Experience

  1. Program Manager

    Amdocs

    Jul 2022 — Present · Hyderabad, IN

    In my present position, Lead global IT vendor operations and service delivery for a top telecommunications provider. Managing 69 vendors & 298 Contracts across multiple regions, ensuring compliance with a $30M annual budget. Solely responsible Governance for procurement, contract renewals, service enhancements, and new development initiatives

Education

  • Kakatiya University, Warangal

    MBA (Finance) , Project Finance

Skills

  • Procurement
  • Software Development Life Cycle (Sdlc)
  • Business Process
  • Erp
  • Human Resources
  • Budgets
  • Vendor Management
  • Budgeting
  • Client Interfacing
  • Operations Management
  • Databases
  • User Acceptance Testing
  • Project Management Office (Pmo)
  • Cross-Functional Team Leadership
  • Pmo
  • Pmp
  • Telecommunications
  • Analysis
  • Requirements Analysis
  • Customer Relationship Management (Crm)
  • Resource Management
  • Sdlc
  • Team Management
  • Project Planning
  • Project Controller
  • Integration
  • Project Portfolio Management
  • Business Process Improvement
  • Forecasting
  • Contract Management
  • Project Coordination
  • Project Management
  • Software Project Management
  • Crm
  • Deployment Management
  • Management
  • Running Pmo Office
  • Program Management
  • Business Analysis
  • Process Improvement

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Someshwar Mummadi — Program Manager at Amdocs in Hyderabad, TG, IN | Unifers