Someshwar Mummadi
Service Delivery & Site Customer Management
- Role
- Program Manager at Amdocs
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Someshwar Mummadi
International Customer-Facing ExperienceProven track record of successfully managing and supporting multiple IT divisions across various countries, with a strong focus on customer satisfaction.1. Application Vendor Management (APAC Region): Effectively managed vendor relationships and deliveries across the Asia-Pacific region.2. Onsite Expat Experience- Indonesia (5 years): Led Amdocs\' onsite operations, driving customer engagement and delivery excellence- Philippines (5 years): Successfully managed Amdocs\' onsite operations, fostering strong customer relationships.3. Commercial Management: Strategically managed commercial aspects with customers, focusing on predefined Buckets and Collection.4. Service Delivery Management: Ensured seamless service delivery, meeting customer expectations and driving business growth.5. Managed Services Transition Management: Successfully transitioned 130 applications and 4 vendor contracts in Indonesia, ensuring minimal disruption and maximum efficiency.6. Contracts Management: Effectively negotiated, managed, and maintained complex contracts with customers and vendors- Identify cost-saving opportunities and optimize vendor spend.7. Proficient in managing AWS, GCS, and Azure consoles as a Billing Administrator, with expertise in overseeing payments, cost tracking, and implementing planned Total Cost of Ownership (TCO) strategies.
Experience
Program Manager
Jul 2022 — Present · Hyderabad, IN
In my present position, Lead global IT vendor operations and service delivery for a top telecommunications provider. Managing 69 vendors & 298 Contracts across multiple regions, ensuring compliance with a $30M annual budget. Solely responsible Governance for procurement, contract renewals, service enhancements, and new development initiatives
Education
Kakatiya University, Warangal
MBA (Finance) , Project Finance
Skills
- Procurement
- Software Development Life Cycle (Sdlc)
- Business Process
- Erp
- Human Resources
- Budgets
- Vendor Management
- Budgeting
- Client Interfacing
- Operations Management
- Databases
- User Acceptance Testing
- Project Management Office (Pmo)
- Cross-Functional Team Leadership
- Pmo
- Pmp
- Telecommunications
- Analysis
- Requirements Analysis
- Customer Relationship Management (Crm)
- Resource Management
- Sdlc
- Team Management
- Project Planning
- Project Controller
- Integration
- Project Portfolio Management
- Business Process Improvement
- Forecasting
- Contract Management
- Project Coordination
- Project Management
- Software Project Management
- Crm
- Deployment Management
- Management
- Running Pmo Office
- Program Management
- Business Analysis
- Process Improvement
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