Somdutt Jangir
Global Operations Leader | Enterprise Value & Transformation Architect | Driving $MB Revenue Ecosystems | $MM Growth | Governance | AI‑First Enterprise Reinvention | ESG | CX | CXO-Board-Track | PMP® | RMP | ACP | LSSBB
- Role
- Lead - Client Operations & Services at Infosys BPM
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Somdutt Jangir
I help Fortune 500 and global MNCs reinvent their enterprises through AI-first, cloud-native, and automation-driven operating models that deliver measurable shareholder value, operational resilience, and sustainable growth.With 18+ years of experience, I’ve scaled portfolios to $MM+, governed $MB+ annual billing ecosystems, and delivered $MM+ EBITDA savings while sustaining 99.99% SLA adherence and driving 35% CSAT uplift.As a trusted strategic advisor and contributor to CXOs & Boards, I mobilize multicultural teams of 1k+ professionals across 14 time zones to execute disruption-free transitions, M&A integrations, and digital reinvention. Recognized for embedding board-grade governance, ESG frameworks, and digital trust, I position organizations for long-term resilience, stakeholder impact, and market expansion.Positioned for senior mandates \"Director, Head, President, COO, CXO, or Board roles\" in global organizations committed to innovation, stakeholder capitalism, and enterprise transformation.
Experience
Lead - Client Operations & Services
Jun 2025 — Present · Hyderabad, IN
Education
Government Lohia College, Churu
Bachelor of Arts, Humanities/Humanistic Studies
2003 — 2006
Welingkar Institute of Management
PGPMS - Executive MBA Equivalent , Strategy Leadership Operations Finance
Government Senior Secondary School, Satra, Churu, Rajasthan
12th, 10th & 8th Standards, Liberal Arts and Sciences, General Studies and Humanities
1996 — 2003
Government Dungar College, Bikaner
Master of Arts, English
2006 — 2008
Skills
- Bpo
- Service Delivery
- Business Analysis
- Management Consulting
- Client Centricity
- Lean Six Sigma
- Program Management
- Supply Chain Management
- Business Intelligence
- Quality Management
- Customer Satisfaction
- New Business Development
- Negotiation
- Marketing Management
- Iso
- Business Process Improvement
- Contract Management
- Managerial Finance
- Cmmi
- Multicultural Sensitivity/Awareness
- Business Management
- Competitive Differentiation
- Change Management
- People Management
- Bcms
- Performance Management
- Crm
- Itil
- Operations Management
- Vendor Management
- Intellectual Property
- Operational Excellence
- Leadership
- Customer Relations
- Isms
- Outsourcing
- Communication Skills
- Organizational Development
- Team Management
- Learning & Development Solutions
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.