Somali Chakraborty
Customer Success, lifecycle management, Digital Eco system enablement, CCAAS, Cloud Telephony, Contact Centre Automation, Customer Relationship, Key Account Management, Revenue Enhancement, Process Automation
- Role
- Senior Manager Customer Success at Tata Communications
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Somali Chakraborty
A result oriented Customer Success professional with over 17 years of experience in…
Experience
Senior Manager Customer Success
Nov 2024 — Present · Bengaluru, IN
Education
South Point High School Kolkata
Class X, Business/Commerce, General
1984 — 1995
South Point High School, Kolkata
Bachelor of Commerce - BCom, Accounting and Related Services
Skills
- Customer Retention
- Customer Relationship Management (Crm)
- Sme Management
- Vendor Management
- Interpersonal Skills
- Business Process Improvement
- Cognos
- Customer Experience
- Crm
- Process Automation
- Team Management
- Strategic Planning
- Training & Development
- Managing Key Accounts
- Customer Relations
- Predictive Analytics
- Partner Management
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