Soma Mohanty
Senior Consultant at Infosys | Google Project Management Certified | PSM-I | AWS Cloud Certified | Ex-TCSer
- Role
- Senior Consultant at Infosys
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Soma Mohanty
Soma is a business and technology professional with 12+ years of experience delivering…
Experience
Senior Consultant
Sep 2022 — Present · Gurugram, IN
Spearheaded a team focused on Unbilled Revenue Realization, successfully meeting the client’s objective of zero or minimum unbilled revenue as a precursor for re-platforming the application into Oracle Customer Care and Billing.Provided Billing-related SME support to the team, troubleshooting account-specific billing complexities.Anchored the Knowledge Management side of the project to ensure continuous improvement, and worked with the Quality Assurance Team in setting up a benchmark for zero bad bills to the customer.Collaborated with the AI team in identifying scenarios where RPA could be implemented to auto-bill customers by correcting relevant issues in CC & B and MDMSIdentified potential scenarios where Gen AI solutions could be implemented to improve customer satisfaction and prepared relevant ROIs to pitch these scenarios.
Education
International Institute of Information Technology, Bhubaneswar
Bachelor of Technology (BTech)
2010 — 2014
Skills
- Cics
- Ispf
- Ibm Db2
- Dfsort
- Sql
- Visio
- Sdsf
- Fileaid
- Vsam
- Defect Tracking
- Mainframe
- Ibm Spufi
- Rexx
- Requirements Analysis
- Imsdb
- Change Management
- Cobol
- Microsoft Excel
- Html
- C
- Job Control Language (Jcl)
- Ibm Utilities
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