Soma Biswas
Key Account Manager at OYO
- Role
- Key Account Manager at Oyo
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Soma Biswas
Experienced Key Accounts Manager with a demonstrated history of working in the…
Experience
Key Account Manager
Jul 2017 — Present · Mumbai, IN
Manage Accounts: Managing and extracting business of 25L-50L from corporate accounts monthly.Build a portfolio of 15-25 accounts and farm to maximum potential.Business growth: Acquiring a thorough understanding of client\'s business and scope of growth.Understanding key customer needs and requirements.To contribute in sustaining and growing the organisation business.Making strategic planning in order to grow more business from the client.Relationship: Building healthy relationship with relevant stakeholders (Admin / employees / finance etc) Expanding relationships with existing customers by continuously proposing solutions that meet their objectives.Engaging clients with regular updates on our products, service developments, latest news etc.Operations: Ensuring inflow of requirements and timely fulfilling the requirements.Negotiating with properties (owners/property managers) for price negotations/ inventory/ services.Ensuring best customer experience to the corporate guests.Resolving issues / escalations raised by corporates on priority basis.To serve as the link of communication between key customers and internal teams.Preparing and maintaining regular reports of progress, and share with clients.Meeting clients periodically, discuss on ground challenges to strengthen partnership.
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