Solvia Lo

Business Systems Specialist @CIBC

Burlington, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2019 — Present

Business Systems Specialist @CIBC

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CA

Nov 2025 to present: Client Accounts Management Dec 2021 to Oct 2025: Global Screening Solutions, Financial CrimeJan 2019 to Dec 2021: Remote Banking and Share Services

EDUCATION

N/A

York University

Bachelor of Arts (B.A.)

N/A

Ryerson Polytechnic University

Certificate

N/A

BrainStation

Digital Marketing Certificate

N/A

University of Toronto

Certicate, Business Analysis

SKILLS

Business Process ImprovementJiraBusiness AnalysisHtmlTest PlanningTest ManagementAdventure TravelXmlSqlPublic SpeakingManagementBusiness RequirementsCustomer ServiceQuality AssuranceCommunicationMicrosoft OfficeStrategic PlanningLeadershipTeam LeadershipRequirements AnalysisSharepointTrainingTestingProject ManagementTestlinkBugzilla

ABOUT SOLVIA LO

I’m a business analyst and testing professional who drives initiatives that provide businesses with key solutions.In order to provide the best possible service to your customers, you need to continuously innovate and upgrade the tools in your toolbox. This means having technology that supports optimal operations, service delivery, and ultimately, bottom line results.This is where I can offer my support.With 10+ years’ experience in business analysis and quality assurance, I’ve developed a reputation for my thorough and detailed style of developing business requirements. I’m also renowned for my sharp eye and intuition for identifying opportunities for making it easier to do business, and for advocating for change.But where I really shine is in my ability to build relationships and engage with stakeholders. With a background rooted in customer service, I infuse a “service first” approach into everything I do. It’s this commitment that has allowed me to lead cross-functional teams effectively towards executing projects with excellence. Not only have I earned continuous promotions, but I’m also frequently turned to as a mentor and trainer of new staff. One of the many things I love about the work I do is the opportunity to learn and develop new skills and then impart my knowledge to others.My colleagues and the organizations I serve frequently seek my expertise in: Business Analysis Business Requirements Testing + Test Plans Project Management Cross-Functional Team Leadership Training Stakeholder Engagement Process ImprovementsIf you love talking about developing high-impact solutions that drive business success, then we should chat.Feel free to connect with me right here on LinkedIn, or directly by s•••••@teksavvy.com

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Solvia Lo — Business Systems Specialist at CIBC in Burlington, ON, CA | Unifers