Solomon Keshapaga
15 years experience in Operations Management, end-to-end Project management
- Role
- Business Development Manager at Thinkhat
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Solomon Keshapaga
The big challenge is to become all that you have the possibility of becoming. You cannot believe what it does to the human spirit to maximize your human potential and stretch yourself to the limit.”- Jim Rohn. It has been thrilling and deeply satisfying personal journey! I have traveled a long way in my career span from HR, L&D and leading IT teams and handling end-to-end businesses and projects! I am an innovative individual with 15 years of comprehensive experience in Learning and Development, ITIL, Azure, Customer Service and Operations Management with the ability to drive business growth, build cohesive teams and facilitate completion for the company goals. I would love to connect with you and work together to bring in all my expertise for a senior leadership role. Hence, reach me at 94••••••34 or write to me at s••••••••@yahoo.com.
Experience
Business Development Manager
Mar 2024 — Present · Hyderabad, IN
Orchestrated cross-functional initiatives with marketing, design, and product departments to streamline product development cycle, reducing time-to-market by 40% and increasing customer satisfaction scores by 25%. Led comprehensive AI product analysis, developing and optimizing content across multiple company platforms. Authored critical legal documents including Privacy Policy and Terms of Use for our products. Designed and implemented customer-centric email templates to enhance user onboarding by 40%. Managed CRM infrastructure and led implementation of Zoho-based customer sales support for a team of 20+ sales representatives, resulting in streamlined processes that saved an estimated 100 man-hours per week and increased successful upsells by 15%. Drove product excellence through active participation in 50+ internal quality and beta-customer review meetings, resulting in a 40% reduction in post-release bugs, 30% improvement in user satisfaction scores, and implementation of 15 key feature enhancements within 6 months collaborating with quality assurance, UI/UX design, and engineering teams. Conducted comprehensive market analysis and forecasting for AI products in the US and Indian healthcare sectors, resulting in identification of 150+ potential physician customers across 20 specialties. Implemented advanced lead tracking systems to optimize business development efforts, achieving 80% increase in qualified lead generation within 3 months and 40% improvement in conversion rates with thorough evaluation and forecasting future sales revenue in target markets. Strategically expanded and cultivated a high-performance culture through hiring and leadership, reducing time-to-productivity for new hires by 30% and improving team performance scores by 40%.
Education
Kendriya Vidyalaya
BSC - Microbiology, Microbiology, General
Osmania University
Master of Business Administration - MBA, HR and Finance
Nizam College, Hyderabad
Bachelor of Science - BS, Microbiology, General
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