Solange Lucas
Global Head of Temenos Learning Community and Enterprise Knowledge Management @Temenos
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WORK HISTORY
Global Head of Temenos Learning Community and Enterprise Knowledge Management @Temenos
I lead the global Temenos Learning Community (TLC) and enterprise Knowledge Management strategy, reporting to the Chief Delivery Officer as part of the One Customer Experience (1CX) senior leadership team. I hold full P&L responsibility for a global business line delivering tens of thousands of courses and certifications annually, while shaping the future of enterprise knowledge sharing across Temenos teams, clients, and partners.My role is to define and execute the Enterprise Learning and Knowledge Management Strategy, connecting systems such as the Knowledge Base, Community, Forums, and Documentation, and embedding learning and knowledge practices into products, operations, and customer/partner engagement. I lead a global team, accelerate adoption of AI, ML, and GenAI, and ensure governance, quality, and measurable impact across all learning and knowledge initiatives.This position centers on transforming learning and knowledge into strategic assets that fuel collaboration, innovation, and client success in the global financial services SaaS industry.
EDUCATION
Florida International University
Bachelor
SKILLS
ABOUT SOLANGE LUCAS
As a global learning and enablement executive with 20+ years in SaaS and Human Capital…
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