Solana Bottem
Vice President of Operations Integrator @Western Asset Protection
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WORK HISTORY
Vice President of Operations Integrator @Western Asset Protection
Phoenix, AZ, US
Senior Management Team. Provide leadership for the overall operating performance of the business. Focus on strategic planning. Budget management. Support, Build and Manager of Operational Systems. Workflow processes, process mapping, process improvement, quality control and work flow management. Evaluate operational processes and procedures.Build and manage high performing teams.Direct Manager Commissions, Contracting, Sales Support; responsible for leveraging technology, create and improve processes to optimize efficiencies. Quality control. Data management and analysis. Compliance – collaborate with compliance officer and IT Department to assess, audit and implement IT security standards utilizing NIST and HIPAA guidelines. Risk analysis and risk management
EDUCATION
Western Washington University
Bachelor of Arts (B.A.)
ABOUT SOLANA BOTTEM
Short Summary - Hi, I’m Solana Bottem. I believe in the power of Social Media, networking, technology, education, process improvement, marketing, optimal UX, leveraging technology to build business, stepping outside of my comfort zone, working with intelligent people, and the golden rule. I am always looking to expand my network, so let\'s connect! More about me…. I strive to be a creative and versatile problem solver, effective communicator, organizer and leader. I have 16+ years of experience in the insurance industry, including property and casualty, premium finance, Disability and Medicare. Currently, I am the Vice President of Operations at Western Asset Protection, a company whose core values are aligned with my personal brand of leadership, integrity, customer focus, and a constant pursuit to improve quality. Most importantly, I work daily with people that are dynamic, professional, and innovative, and we have fun while delivering results, meeting objectives and exceeding expectations. My friendly, calm and approachable demeanor coupled with my “open door” policy allows my internal and external customers to approach me with any conflict, problem, obstacle or situation. They can be confident that it will be handled diplomatically while I assess the situation from all angles and make a decision for a resolution. As an analytical “big picture” people person, I offer edge and energy by constantly evaluating ways to improve things without losing the mindset that business is a balance and “soft skills” are a significant part of business collaboration. There is always room for improvement; the process, the message, efficiency, the results, the product, new technology, personal and professional development. I am always looking to expand my network, let\'s connect!
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