Sokhona S.
Manager, Practice Transformation @Apex Health
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WORK HISTORY
Manager, Practice Transformation @Apex Health
Oversee and direct value-based care strategies across multiple provider networks and markets, ensuring alignment with organizational goals to enhance clinical outcomes, quality metrics, and operational efficiencies - Spearhead strategic initiatives in collaboration with IPAs, ACOs and health plans (Medicare Advantage, MSSP, Commercial) improving STAR HEDIS measures, provider performance, patient satisfaction, and KPI metrics- Lead cross-functional collaboration with analytics, clinical data integrity, product development, and business development teams- Piloted outreach campaigns that resulted in a net new coordinator proposal addressing client needs- Directed a Patient Assessment Form (PAF) program in a new market, increasing approval rates from 30% to 70% within the year through innovative provider engagement strategies and team leadership- Mentor and coach direct reports, providing guidance on best practices in provider enablement, data-driven decision-making, process optimization, and supporting professional growth to build a high-performing team
EDUCATION
Western Connecticut State University
Master's of Health Administration
Mercy College
Behavioral Science
ABOUT SOKHONA S.
As a healthcare operations leader with over a decade of experience, I specialize in transforming healthcare practices through strategic growth, value-based care, and operational excellence. My expertise spans practice management, service-line development, provider engagement, and leading multi-site operations. With a proven ability to drive performance improvements through data-driven insights and incentive-based programs, I focus on enhancing patient care while achieving clinical and financial outcomes. I am dedicated to delivering transformative business strategies that support operational efficiency and sustainable growth in the healthcare industry. My experience includes developing comprehensive plans that boost productivity and profitability, while fostering innovation and excellence. With a Master\'s in Health Administration, I bring both academic expertise and practical leadership to guide organizations in today’s complex healthcare landscape.
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